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Frequently Asked Questions

DC AMERICAN
HAVE A QUESTION?

The following are some of the most frequently asked questions we have received. If you do not see your question listed here, please contact us.

COMPANY OVERVIEW

DC American has been providing high quality and high volume signage services for over a decade. Centrally located in Houston, the company excels in meeting our clients’ needs with our highly trained staff and state of-the-art equipment.

How long have you been in business?

Our founder, Chris, has been in the industry since 2006.

What file types do you accept?

PDF, AI, JPG, png. In addition we can help create and edit your files.

What media can you print on?

DC American can print on a wide variety of media options with the most common being 13oz vinyl, self adhesive vinyl, magnets, asphalt graphics, canvas, paper and more.

what substrates can you mount to (up to 4' x 8')?

MDO, Di-bond, PVC, coroplast, acrylic, foam board, gatorboard, ultra board and more.

What kind of lamination's do you offer?

We can laminate both hot and cold applications with the most common being 3mil, 5mil, 10mil, and dry erase. UV laminate is also available.

Do you offer ADA signage? if so can you install?

We do offer ADA signage and yes we can install.

What are my shipping options?

We can ship via all major couriers including USPS, Fed EX, and UPS. We also offer hand delivery in the Houston area.

Can you repair signs that were installed by another company?

We’re happy to service any of our customers signage needs, and that includes repairing existing signage.

What are your hours for picking up and dropping off?

8:00am to 6:00pm Monday – Friday

Can you pull sign permits?

We can pull sign permits anywhere in the greater Houston area.